Queston:

Aaron T. C. Sr.

Message:

Hello I would like to get a clear understanding of the product/services your company provides. Does your company provide information on new homeowners if so how soon does your company obtain this information. I can be reached at anytime even today which is Saturday April 22ND, 2017. Looking forward to hearing from you.

Aaron

Answer:

Aaron,

Thank you for your inquiry. U.S. Deed Records is a division of U.S. Title Records.

We recommend that you review the main site to learn about our services. You might also want to read the descriptions on the Property Records page for details and fees. Clients who need lien information and are knowledgeable about a given area generally order the Full Lien Report. Clients interested in neighborhood/area statistics including current comparable valuation reports order the Full Lien Report PLUS, the Complete Records Package (the package also includes the zoning, parcel and flood maps together with a copy of the current vesting deed reflecting the full legal description of the property) or the Full Chain of Title showing the history.

Some clients simply need a copy of a deed quickly and enjoy the convenience of ordering through our service. If you wish to have a report or document certified by an abstractor, please use the Abstract Service to submit your request for a quote. We assist clients and title agencies in coordinating the purchase of title policies, but that is not our main service. Our client base is largely made up of home buyers, lenders, financial institutions, investors, equity groups and law firms conducting research, subject to our site’s terms of use.

Our niche in the industry is providing information that our clients need quickly (usually within 1-2 hours) without the hassle of subscriptions, contracts, memberships or even logins. We use proprietary analytics software with full access to every digitized database throughout the United States. Each database is updated at predetermined schedules (daily, weekly, etc., depending on the entity) and all database content is subject to its own county disclaimers. In a few rural counties where the information is not digitized, our abstractors retrieve the documents. In that circumstance, we cannot provide the records immediately so we notify the client and offer an immediate full refund or the option of waiting a few days.

All our time spent on communications and consulting is included, whether or not a consumer actually orders a report. We receive numerous real estate and title related questions from the general public, and new clients learn what our regular clients already know – that they can email us with any question or special request and we will respond promptly, whether that client is an attorney working on a holiday to prepare for trial or an investor doing due diligence in the evening. We take our client services seriously and understand that even if you cannot benefit from our services now, that might change in the future. Therefore, we take every opportunity to build relationships and happy client referrals have fueled our consistent growth in the industry.

We do not provide telephone support with the exception of large custom projects. All communications are maintained in written form and saved for quality control purposes and liability reasons. Although it can be less convenient for some people, most prefer the convenience and it minimizes misunderstandings. Exchanges frequently relate to content that may affect an individual’s legal rights, so we are required to provide as much factual information as possible while ensuring that no portion of the communication can be construed by an objectively reasonable person as legal advice.

Please let us know if you have additional questions or need more information.

May I ask how you heard about us?

Thank you,

Jeannie B.

Client Services

www.UsTitleRecords.com